Terms and Conditions​

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These Terms & Conditions govern your booking, purchase and participation in classes, workshops, retreats and bespoke orders offered by Motions of Clay .

By booking, purchasing or attending any class, workshop, retreat or placing an order you agree to these Terms.

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• Bookings & Payment

• All bookings must be paid in full at the time of booking to confirm your place.

• Payment methods accepted: Bank transfer, first pay or pay pal.

• We cannot confirm or hold your place until full payment is received.

• Refunds, Transfers & Rescheduling

•  We operate a no-refund policy.

• If you cannot attend a booked session, contact us as soon as possible. We will try to reschedule you to the next available class but this is   subject to availability and cannot be guaranteed.

• Cancellation by us

• We reserve the right to cancel or change the date, time or location of any class or course where necessary or if it is impractical to run.

• We may also make reasonable amendments to course content without prior notice.

• If we cancel your session and cannot offer a suitable alternative within a reasonable period, you will receive a full refund for the cancelled session.

• Bespoke & Personalised Orders

• Bespoke/personalised pieces are non-returnable unless they arrive damaged or defective.

• Production and delivery times for bespoke orders will be confirmed at time of order.

• Any design changes after production has begun may incur additional fees.

• Returns & Damaged Goods

• We do not accept returns for, bespoke or personalised items unless defective or damaged in transit.

• If goods arrive damaged, notify us within 48 hours of delivery with photos and order details so we can assess and, if applicable, offer repair, replacement or refund.

• Health, Safety & Allergies

• It is your responsibility to inform us prior to classes of any medical conditions, allergies, mobility issues, pregnancy or other special requirements.

• By attending classes you accept the inherent risks associated with pottery and ceramic processes. Follow instructor guidance and safety instructions at all times.

• Communications

• By providing contact details you consent to receive transactional messages about bookings and orders. 

• Motions of Clay is committed to protecting your privacy and handling your personal data transparently and securely.

• Data We Collect

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• FAQs

• Q: How do I book? : Choose a class, pay in full at booking via the listed payment methods; your place is confirmed once payment is received.

• Q: Can I get a refund if I can’t attend? : We don’t offer refunds. Contact us early and we will try to move you to the next available class (not guaranteed).

• Q: What if you cancel a class? : We’ll offer an alternative date. If none is suitable, you’ll receive a full refund.

• Q: Can I return a bespoke or personalised piece? : No, bespoke/personalised items are non-returnable unless they arrive damaged or defective. Report damages within 48 hours with photos.

• Q: What if I have allergies or special needs? : Please tell us before attending so we can do our best to accommodate you safely.

• Q: How is my data used?: We use your details to process bookings/orders and communicate about sessions.